We’ve pioneered the use of ServiceNow in a range of process and workflow-driven applications to support a wide array of business functions.
Service management is becoming less about solving IT incident, change, and problem management needs, and more about solving for real business outcomes with real business value. Innovation is the key to survival. Beyond the ITSM applications native to ServiceNow, Fruition Partners strives to help you realize the full value of your ServiceNow platform and other cloud-enabled technology. Starting from the foundational capabilites of ServiceNow, we can connect you to the best of the cloud, including telephony (Twilio), screen sharing (Bomgar), iDevices, Google Apps, and several others. What’s more, we extend service management capabilities rooted in IT to other business functions across the enterprise to help you improve efficiency and customer experiences.
Whether it’s an intuitive CMS portal that competes with modern web design or a custom integration that enables voice and SMS capabilities, our design and development solutions can significantly improve usability, service levels, data submission and retrieval for your users. Backed by the support of an experienced team of developers, you get the resources you need for a successful project from concept to go-live.
The robust framework of the ServiceNow platform allows for rapid application development while using the power, flexibility and scalability of a world-class cloud platform. We use the native capabilities of ServiceNow to address an incredible variety of IT and business challenges, including HR case management, Call Center management, and Facilities management.
There’s no doubt that the ServiceNow platform is excellent for the development of unique business applications. But more often than not, we’ve seen customers sit on their great application ideas because they don’t have the tools to make it a reality. To help mitigate this problem, Fruition Partners created App Factory- a one-of-a-kind enablement service that helps you bring your app ideas to life. Whether you’re a seasoned ServiceNow developer ready to market your application or a process owner with a strong use case, App Factory can help design, develop, certify, market, deploy, and support your application ideas.