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ServiceNow Courses

System Administration

Implement various system admin functions in your own instance, a safe sandbox to perform fundamental administration and configuration tasks. Lecture and group discussions are enhanced by labs, tech talks and a comprehensive case study. (3 days)

Advanced System Administration

Best Practices around a core set of ServiceNow applications are applied to course work. Starting with a Requirements document, students implement workflows and system enhancements to a ServiceNow system that has been in production for approximately 6-12 months.  (2 days)

ServiceNow Scripting

In this interactive training course perform scripting functions in your own instance, a safe sandbox for practicing and becoming comfortable with both client side and server side scripting, including UI policies, business rules, and best practices.  (3 days)

ServiceNow Discovery

Designed for ServiceNow administrators and consultants who need to implement and administer the ServiceNow Discovery product.  Gain in-depth knowledge and practice in configuring and using ServiceNow Discovery.  (2 days)

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