Extensions add to the standard capabilities of ServiceNow. As our customers continue to mature their ServiceNow environment, we receive many requests for custom functionality that can be developed with the Fruition stamp of approval to address common needs within the platform.No Comments
Beyond the (excellent) ITSM applications that are native to ServiceNow, Fruition's Products team strives to realize the promise of the ServiceNow platform and cloud technology as a whole.
Starting from the foundation elements of ServiceNow, we connect our clients to the best of the cloud, including telephony (Twilio), screen sharing (Bomgar), iDevices, and Google Apps, to name just a few.
Once your ServiceNow data is connected to these task-focused platforms, the whole can be worth more than the sum of its parts. To use Twilio as an example, when your telephony system can translate your speech to text and incorporate the details of tickets, it can make intelligent decisions that trim down the time cost of Service Desk interactions. And that's only the beginning.
Thanks to the ambition of our customers and the flexibility of ServiceNow, we are proud to offer deep experience and a proven track record of dozens of successful ServiceNow integration projects. With solutions to support any IT integration strategy, our customers always have access to the latest technologies and best practices.No Comments