Process

The road to permanent change is a long one with many challenges, pitfalls and surprises. That is why Fruition starts before others begin. Prior to discussing the implementation, we work to understand your future state so the roadmap, tool and initiatives are aligned with your vision. This process approach not only delivers immediate improvements but also drives value and increased maturity across the entire value chain.

5'til ITIL


In one week you'll be provided with a two-year roadmap of specific improvements, crafted to address your specific ITIL and Service Management objectives and challenges.  

Service Management Accelerator (SMA)


Discover the value of Fruition's Service Management Accelerator  - a solution that provides you with a preconfigured instance around ITIL best practices, a proprietary data model, and best-in-class processes. SMA will get you up and running in as little as a couple of weeks, with minimal tailoring. 

ITSM Assessment


Fruition will help you assess your current ITSM state and develop a roadmap to your future vision. Our proprietary assessment methodology uses our gap analysis and our proven best practice model, to get you moving quickly and with less expense than a traditional 'deep-dive' process assessment.