Managed Services

Fruition Partners has a focused Managed Services practice engineered to meet the specific needs of ServiceNow customers. Our expert team provides comprehensive, continual support and governance of your ServiceNow platform.

Fruition’s Managed Services goes beyond enhancement and support work to help you optimize the value and deliver on the promise of the ServiceNow platform. No more service limitations. No more piecemeal fixes. Get complete management of your ServiceNow instance for a convenient, flat monthly fee.

 

Services include:


  • Architecture Oversight
  • Application Development (ie enhancements)
  • Release Management/Coordination
  • Resolution of ServiceNow-related Incidents and Requests
  • ServiceNow Upgrade Regression Testing
  • Annual Health Check
  • Trend Analysis 

Benefits:

When it comes to Managed Services, Fruition is the only ServiceNow partner that delivers the fullest range of services at the highest levels of quality. We’re focused on your objective, not on utilizing your hours.

  • Around the clock support (24/7/365) with corresponding SLA’s
  • ServiceNow-certified and Fruition-accredited resources
  • Flexible models to accommodate your business requirements, resource needs and budget
  • Cost-savings by reducing amount of your internal staff time
  • New platform value from a richer set of services you weren’t previously experiencing due to limited internal resources, time, capabilities and best practices

If you require a lower level of Managed Services support, Fruition provides a Basic Level services option as well. With the option to purchase monthly hours, you can choose how they’re used from a menu of select services.

 To learn more, contact us at sales@fruitionpartners.com or 312.448.6531. 

 

 

Virtual Admin


Don’t have the time or resources to administer your ServiceNow platform?  Need to supplement your Admin resources with some hours from a team of ServiceNow specialists?  With Fruition’s Virtual Administration program you can simply leave it to the experts.