LONDON, 11 October 2017: Fruition Partners, a DXC Technology Company and the ServiceNow partner with the most worldwide deployments, will be showcasing its recently-launched chatbot, SAMI, at NowForum London on 12 October 2017.

According to Gartner, by 2019 40% of enterprises will actively be using chatbots to facilitate business processes using natural-language interactions. By 2020, 86% of companies will need intelligent automation to keep up with demand, as revealed by a global survey of more than 1,850 business leaders by ServiceNow.

Visitors to the Fruition Partners’ stand at the NowForum will be able to see for themselves how SAMI (ServiceNow Automated Messaging Interface) integrates with ServiceNow to encourage self-service, operational efficiencies and improve the customer experience.  SAMI can:

  • Enhance user experience through being available 24/7
  • Save overtime costs
  • Free up skilled employees to focus on other projects
  • Manage multiple requests by flexing to meet the demands of a business
  • Reduce workloads by reducing the number of tickets in the incident queue
  • Improve audit by linking conversations to the incident to retain a full audit trail

Find out more about SAMI (PDF)

Other highlights on show at Fruition Partners’ stand at NowForum include:

  • ‘Ask A Fru’: Fruition technical experts (wearing white lab coats) will be on hand throughout the day to answer any questions visitors may have about:
    • Fruition offerings
    • ServiceNow training
    • ServiceNow advisory services
    • Service Now implementaion services
  • ‘Golden Tickets and Green Wigs’: Fruition team members in green wigs and T shirts will be handing out Golden Tickets to visitors right after the keynote presentation at 11am.Visitors who complete the details on the back have the chance to win:
    • A new Smart Watch or,
    • A Hot Air Balloon flight for two

About Fruition Partners, a DXC Technology Company
Fruition Partners, a DXC Technology Company(NYSE: DXC),  is a global technology-enabled services firm focused on elevating service management to the cloud. The company combines practical experience with technology-enabled tools and services to help organizations attain success throughout the entire Service Transformation process. We offer a variety of services in business analysis, functional design, process improvement, technical configuration, system architecture, training and support.

Fruition Partners is a Global Strategic Partner of ServiceNow, the leading enterprise cloud company. Fruition Partners’ team of over 400 cloud-integration experts – including 300+ ServiceNow certified professionals – serves 1500+ customers around the world. Fruition Partners is the only Global Strategic Partner to work exclusively with ServiceNow and the company has been awarded “ServiceNow Highest Number of New Customers (Global)” and “ServiceNow Best Reseller (EMEA)” in 2017 and “ServiceNow Highest Number of Implementations (Global)” in 2016 and 2017. As one of the most experienced ServiceNow solution providers, Fruition Partners consistently helps customers realize platform value rapidly Fruition Partners serves Fortune 500, Global 2000 and mid-size companies worldwide from its 19 offices in North America, South America, Europe, Australia and New Zealand.

For more information on Fruition Partners visit www.fruitionpartners.com