New Customer Engagements, Expanding Partner Ecosystem and Strategic Hires Set the Course for a Banner Year Ahead
CHICAGO, IL–(Marketwired – Jul 9, 2013) – Fruition Partners , the leading provider of technology-enabled services for the IT Service Management (ITSM) sector, today announced a record first half of the year marked by more than 200 new client engagements and a 44% increase in headcount since January along with an 80% increase in revenues compared to the first half of 2012. Fruition Partners’ impressive first half reinforces its commitment to Cloud Service Management — the practice of creating new, custom solutions that leverage and integrate with the ServiceNow® platform.
By 2014, the overall market for IT cloud services is expected to grow to more than $55 billion, representing a significant market opportunity for ServiceNow and its strategic partners. With Fruition Partners’ complementary business strategy, strong product expertise and a solid understanding of how to implement and support the ServiceNow platform, the company was awarded Preferred Services Partner status from the ServiceNow Global Services Partner Program in the second quarter of 2013. To date, Fruition Partners boasts more than 325 ServiceNow implementations and is the only Preferred Services Partner that is dedicated solely to cloud service management — offering more services, more on-the-job experience and more custom development expertise than any other ServiceNow partner in the world.
Enterprises Embrace the Cloud for Service Management
Building on this commitment and dedication to ServiceNow, the first-half of 2013 saw over 200 new engagements, representing a variety of industries, added to the Fruition Partners’ client roster. Companies like Whirlpool, The NFL and VMware have turned to Fruition Partners to address every phase of the ITSM lifecycle. From managed services to custom integrations, Fruition Partners helps customers define, automate, educate and extend IT services to the cloud.
With a 20% increase in education services from the previous year, demand for Fruition Partners’ ITIL® instruction is consistent with the compound annual growth in ITIL adoption of 20%, according to a 2012 analysis of 23 ITIL studies by Rob England. In the first six months of 2013, Fruition Partners’ ITIL certified trainers accredited more than 1,200 professionals on ITIL 2011 Foundation, the most widely accepted approach to IT service management in the world.
Expanded Partnerships and New Product Innovations
In addition to its strategic partnership with ServiceNow, Fruition Partners continues to build its own partner ecosystem, teaming with independent software vendors like Twilio and Qualys to offer clients enhanced solutions. One example of this is the launch of TeleBridge 2013, groundbreaking telephony software that extends the ServiceNow platform to include new voice and Short Message Service (SMS) capabilities.
“It continues to be a remarkable year at Fruition Partners as we focus on our ability to scale and meet the tremendous growth of the ServiceNow ecosystem,” said Marc Talluto, CEO. “Our customers, prospects and stakeholders see the value in our practical delivery approach and innovative accelerators integrated with the ServiceNow platform. We look forward to continuing our commitment to elevate service management to the cloud with innovative products, superior services and a highly skilled, well-trained staff.”
Growing Staff of Cloud Professionals and a Rewarding Work Environment
Fruition Partners has been recognized as one of the Chicago area’s fastest growing employers and a great place to work. As more and more companies turn to the cloud model for price and performance benefits, demand for Fruition Partners’ services and expertise has accelerated. As a result, the company’s headcount has climbed to more than 200 cloud professionals, a 44% increase in the first half of 2013. Staff has been added to all functional areas of the business, with the bulk of new hires joining the consulting and implementation practice, followed by sales, managed services, training and education, application development and marketing. 2013 has also seen the expansion of the Fruition Partners leadership team with the appointment of Dave Chandler to CFO and strategic hires such as Salvatore Como, Vice President of Global Delivery and Larry Fleischman, Director of Marketing.
Fruition Partners’ corporate culture is one of camaraderie, creativity and charisma. From winning the J.P. Morgan Corporate Challenge T-Shirt contest in Chicago to the FruCares Fundraising Project, Fruition’s commitment to its people and to its community is unwavering. The company recently placed #15 on Brill Street’s list of the Top 50 Gen Y Employers in Chicago. To learn more about joining the FruCrew, go to: http://fruitionpartners.com/join-the-frucrew.
About Fruition Partners
Fruition Partners is a technology-enabled services firm focused on elevating IT service management to the cloud. The company combines practical experience with technology-enabled tools and services to help organizations attain sustainable success throughout the entire ITSM process. With more than 325 ServiceNow implementations to its credit, Fruition is a preferred partner of the leading enterprise IT cloud company. Fruition’s depth of experience and team of more than 200 cloud-integration experts, accelerate service management to the cloud and ensure clients experience the cost and performance benefits quickly and easily. The company is a trusted partner to some of the world’s most respected organizations including Coca-Cola, General Electric (GE), Delphi, Fox, Target, Tiffany & Company, Viacom and Yale University. For more information on Fruition Partners visit http://fruitionpartners.com, follow the company on Twitter @FruitionPartner or call toll free 1-888-604-0055.