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Fruition Partners



March 16, 2017


10:00 - 10:45am CDT


Event Fee:

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Jumpstart Your ITSM Transformation

Industry experience has confirmed that IT Service Management (ITSM) is more complex and challenging than deploying world class technology and process. It requires a collaborative effort to navigate the organizational change and governance risks to ensure success. Avoid the trap of having your ITSM program spiraling into a lengthy initiative that cannot tell an ITSM value story.

Fruition Partners, a CSC Company’s thought leaders have baked their extensive experience into an offering that can give your organization an inside track to a service culture and helps guide you from your current state to a true ITSM transformation and service-based organization.

During this live webinar, we will preview the integral components needed to usher in effective service transformation:

  • Business goals and objectives alignment
  • A current state evaluation and baseline of your current ITSM capabilities
  • Collaborative development of Strategy to achieve to Vision
  • Integrated crawl, walk, run roadmap covering people, process and technology
  • Coaching on roadmap realization
  • Program integration (PPT)
  • Organizational Change Management (OCM)
  • Optimized for ITSM and adoption
  • ITSM Governance/SMO
  • Continual Service Improvement (CSI)

Together, we can help you build and navigate a roadmap using proven practical methods aligned with your business goals.

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